Customer Service, Refunds & Returns Policy
Books may be returned if they have not been written on and are in good condition. You will receive a check in the mail for the full amount you paid for it. We do not reimburse you for shipping costs.
Downloadable Products such as the podcast and the .pdf manual or book is refunded by mail, or a credit posted to your card, for the amount that you paid.
Seminars are refunded in full, if by the end of the workshop day you do not feel that you have improved in your skills of communicating with your partner.
Cancellation Of Seminar- If you cancel the seminar earlier than 7 days before the date, you may reschedule to a future monthly workshop at absolutely no charge. If you cancel the seminar within three (3) days of the date then there will be a $100. rescheduling fee.
If you cancel the seminar and do not reschedule to attend another later workshop, then you may receive a refund of the fee you paid minus a $25. credit card and handling fees.